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True Horror Stories: When the Backup Goes Boom

'It' 2017

'It' 2017

Recently a client of ours had a nightmare situation. Their hard drive crashed and when we sent it off for emergency data recovery the prognosis was bleak: too much damage to recovery anything.

There are two things that strike fear in the hearts of IT professionals across the globe: a creepy clown with a red balloon, and the look on a client’s face when you have to tell them their data is gone for good. Weeks, sometimes months or years of important information gone in a split second. Just thinking of it is enough to send anyone down into the sewers in search of answers.

Once a hard drive is seriously corrupted there is nothing your tech team can do, no matter how good they are. The only defense in this case is a strong offense: make sure you are regularly backing up your data so that if the worst should happen you don’t have to start again from data that is months (or years) old. Daily backups are ideal to make sure you’re not sent back to square one should the worst happen.

Remember, even if emergency data recovery can get your information back, it is costly and can result in days of unexpected downtime. The best way to save yourself is to not get stuck in the first place. Remember: backup backup backup!

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