We’re spending the early part of this week at Goldman Sachs 10k Small Business Summit in Washington DC. On the program are sessions from business leaders from every industry, and we’ve been franticly writing down all the words of wisdom all day. Here’s three golden nuggets of advice we’re loving from Sara Blakely, Richard Branson, and Warren Buffett.
1: Keep the fire alive.
Sara Blakely, the founder of Spanx, talked about keeping your passion for your business alive by outsources the mundane tasks if you can. Not a fan of Quickbooks? Hire a bookkeeper. Don’t know which way is up when it comes to business tech? Hire a managed service provider. Don’t smother your fire by weighing yourself down with tasks you dislike or find boring. There’s no shame in asking for assistance when you need it!
2: It’s all about the little things.
Richard Branson, in addition to being Mannassi IT Solutions’ President’s former boss, is a stickler for the details. After more than 35 years of Virgin Atlantic flights he still takes the time to stop and chat with passengers. Building lasting customer relationships thrives on that human connection, and people really notice when you’re prepared to go that extra mile!
3: Focus on what you can do, not what you’re missing.
Warren Buffett is an icon in the business world. His advice today? Don’t obsess over the things you can’t change. There will always be things out of your control, try not to get too caught up in them. Instead focus your energy on things you can do something about. Namely, your customer and the service you can provide them. People are always looking for connection, and they’ll remember you and your business for their experience with you.
Were you at the 10k Small Business Summit this week? What pearls of wisdom did you walk away with? We’ve been tweeting some of our insights from DC, follow us @MannassiIT.